Privacy Policy – 8bte Data Protection

Introduction

This Privacy Policy explains how 8bte ("the Platform", "we", "us") collects, uses, stores, and protects the personal information of users ("you", "the Player") who access the 8bte website and mobile application.

We take your privacy seriously. This policy is written in plain language so that you understand exactly what happens with your data when you use 8bte. By registering an account or using the platform in any capacity, you agree to the practices described in this policy.

If you have any questions about this policy or how your data is handled, please contact us at the details provided in Section 13.

What We Collect

8bte collects personal data in two main ways: information you provide directly, and information collected automatically when you use the platform.

Information You Provide

Information Collected Automatically

When you use the 8bte website or app, we automatically collect certain technical and usage data:

• Device type, operating system, and browser information.
• IP address and approximate location (country/city level).
• Pages visited, time spent, and actions taken on the platform.
• Login timestamps and session activity.
• Betting and gaming activity associated with your account.

How We Use Your Data

All data collected by 8bte is used for specific, legitimate purposes. Here is a breakdown of what your data is used for:

• Account management: Creating and maintaining your account, verifying your identity, and managing your balance.
• Transaction processing: Handling deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, and other supported methods in PKR.
• Platform security: Detecting fraud, preventing unauthorised access, and monitoring for policy violations.
• Customer support: Responding to enquiries, resolving disputes, and processing complaints.
• Platform improvement: Analysing usage data to improve the user experience, fix bugs, and develop new features.
• Responsible gaming: Monitoring account activity to identify potential problem gambling patterns and provide timely interventions.
• Communications: Sending account notifications, security alerts, and — where you have opted in — promotional messages about offers and new features.

Legal Basis for Processing

8bte processes your personal data based on the following grounds:

• Contract performance: Processing necessary to provide the services you have signed up for — running your account, processing bets, and handling payments.
• Legitimate interests: Fraud prevention, platform security, and improving the overall user experience.
• Legal obligations: Compliance with identity verification and record-keeping requirements.
• Consent: For optional communications such as promotional emails and marketing messages. You can withdraw this consent at any time through your account settings.

Sharing Your Data

8bte does not sell your personal data. We share it only where necessary and only with parties bound by appropriate data protection obligations.

Service Providers

We work with trusted third-party service providers who assist with operating the platform. These include payment processors, identity verification services, fraud detection tools, and cloud hosting providers. Each of these providers is contractually required to handle your data securely and only for the purposes we specify.

Legal Requirements

We may disclose personal data to authorities or law enforcement bodies where we are legally required to do so. This includes responding to lawful requests related to fraud investigations, financial crime, or other legal proceedings.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of the business, personal data held by 8bte may be transferred to the relevant successor entity. You will be notified of any such change that materially affects how your data is handled.

Payment Data

When you make a deposit or withdrawal on 8bte using JazzCash, Easypaisa, Raast, bank transfer, or any other supported payment method, your payment details are handled as follows:

• Payment transactions are processed through secure, third-party payment gateways. 8bte does not store full card numbers, mobile wallet PINs, or bank account credentials on its own servers.
• Transaction records — including amounts, dates, and payment method references — are retained in your account history for account management and compliance purposes.
• All payment data transmitted between your device and our payment processors is encrypted using TLS (Transport Layer Security).
• Refund or withdrawal requests are processed back to the same payment method where possible, as a fraud prevention measure.

Cookies & Tracking

8bte uses cookies and similar tracking technologies to make the platform work properly and to understand how it is being used. Here is what we use and why:

You can manage cookie preferences through your browser settings. Disabling non-essential cookies may affect some features of the platform but will not prevent you from accessing your account or placing bets.

Data Retention

8bte retains personal data for as long as your account is active and for a reasonable period afterwards, as required to meet legal, compliance, and dispute resolution obligations.

• Account data is retained for the duration of your active account plus a standard post-closure period required for record-keeping.
• Transaction records are retained in line with standard financial record-keeping timeframes.
• Identity verification documents are retained only as long as necessary and then securely deleted.
• Support communication records are kept for a reasonable period to help resolve any follow-up queries.

When data is no longer required and there is no legal obligation to retain it, 8bte deletes or anonymises it securely.

Security Measures

Keeping your data safe is a core responsibility at 8bte. We use a combination of technical and operational security measures to protect your personal information:

• All data transmitted between your device and the 8bte platform is encrypted via TLS/HTTPS.
• Personal data is stored on secure, access-controlled servers.
• Internal access to personal data is restricted on a need-to-know basis.
• We conduct regular security reviews and monitoring to detect and respond to potential threats.
• Password storage uses one-way hashing — your actual password is never stored in readable form.

Your Rights

You have meaningful rights when it comes to the personal data 8bte holds about you. Here is what you can request:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or outdated information on your account.
• Deletion: Request that we delete your personal data, subject to our legal retention obligations.
• Restriction: Ask us to limit how we use your data while a query or dispute is being resolved.
• Objection: Object to processing based on legitimate interests, including direct marketing.
• Portability: Request your data in a structured, machine-readable format where applicable.
• Withdraw consent: Opt out of any processing that was based on your consent, such as promotional communications, at any time.

To exercise any of these rights, contact the 8bte support team at [email protected]. We aim to respond to all data rights requests within a reasonable timeframe. We may need to verify your identity before processing the request.

Minors

8bte is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register or use any part of this platform.

If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. Parents and guardians who believe their child may have accessed the platform are encouraged to contact us immediately.

Policy Changes

8bte may update this Privacy Policy from time to time to reflect changes in how we operate, changes in data protection practices, or updates required by applicable laws. When we make material changes, we will notify registered players through the contact details on their account or by posting a clear notice on the platform.

The date at the top of this page reflects the most recent update. We encourage you to review this policy periodically to stay informed about how your data is being handled. Continued use of 8bte after an update constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a privacy concern you would like to raise, please get in touch with the 8bte team.

We take privacy enquiries seriously and aim to respond within 48 hours. For responsible gaming concerns, account self-exclusion, or questions about your account data, you can also visit our Responsible Gaming page or the FAQ for further guidance.

This Privacy Policy was last reviewed in June 2026 and applies to all users of the 8bte platform, including users of the 8bte mobile app.